Dollywood Announces New Resort Property

Dollywood’s HeartSong Lodge & Resort marks first project in new 10-year, more than half-a-billion dollar investment plan.

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After a decade of unparalleled growth, The Dollywood Company embarks on an ambitious investment strategy that will see the Smoky Mountain vacation destination invest more than half-a-billion dollars over the next 10 years across its properties. Announced today, one of the first projects in the campaign is the 302-room Dollywood’s HeartSong Lodge & Resort.

The new HeartSong Lodge, located adjacent to the much-heralded Dollywood’s DreamMore Resort and Spa, serves as the next element in the company’s thriving lodging business. Set to open in 2023, the new property ushers in another period of tremendous growth for the company and for the entire Smoky Mountains region. Last year, Dollywood was “traveler-ranked” #6 on Tripadvisor’s Travelers’ Choice Top 25 United States Theme Parks list and #8 on the Top 25 Worldwide Theme Parks list based on guest reviews.

The new investment plan provides Dollywood’s Dreamer-in-Chief plenty of opportunities to do what she does best for many years to come.

“I’m always dreaming and coming up with new ideas and things I want our guests to experience,” Dolly Parton explained. “We wanted to talk about this last year, but with everything going on, we knew we needed to pause because it just wasn’t the right time to do it. Things are looking brighter and with the popularity of the Smokies soaring, there are more people than ever wanting to visit our area.”

“I’m so proud of this place that we’ve been able to build here in the Smokies,” she continued. “I always dreamed of accomplishing two things with Dollywood. I wanted to give jobs to the folks who live here and I wanted to give visitors another reason to come and experience the beauty of the Smoky Mountains. We celebrated our 35th season last year, so I think it is fair to say we’ve been able to do that. I’m so happy with what we are doing to make sure our guests have a great season this year, and being able to announce the new HeartSong Lodge & Resort is just one more way we’re going to be able to help families reconnect, explore and discover together. I truly believe the natural beauty of the Smokies and the warmth of this special place will inspire every guest to nurture the ‘heartsong’ within them.”

Tucked away in a beautiful cove in the rolling foothills of the Great Smoky Mountains, Dollywood’s HeartSong Lodge & Resort promises to be a well-appointed, reimagined property that features a variety of accommodations and amenities.

Welcoming the outdoors in with high ceilings, exposed beams and natural layered textures, Dollywood’s newest resort will offer lodging options for multi-generational families and couples. Spacious family suites and bunk rooms will feature lovely touches inspired by the beauty of the Smokies.

For one-of-a-kind getaways, the five-story resort will also feature themed suites and loft rooms tucked into the dormers. Many of the resort’s spacious rooms include balconies, which provide a “place among the leaves” to escape everyday stresses.

This reimagined Smoky Mountain lodge includes four-story, lantern-inspired windows in the resort’s welcoming atrium, epic indoor and outdoor pools, and ab outdoor cove with gathering spaces, communal firepit and screened-in porch. With 26,000 sq. ft. of flexible indoor and outdoor meeting space, the property can accommodate gatherings for several hundred guests. From the two-story HeartSong Event Center to spacious outdoor meeting spaces and event lawn, the resort offers numerous options to provide a unique and inspiring setting for groups.

“From the time we announced Dollywood’s DreamMore Resort in 2015, we have seen the entire region emerge as one of the nation’s leading family vacation destinations,” said Eugene Naughton, President of The Dollywood Company. “We’ve been able to help Dolly achieve the dreams she had more than 35 years ago, and with this announcement today, we’re going to be able to put wings on even more of her dreams.”

“With the success we’ve experienced at DreamMore Resort, we feel this is the perfect time to expand our portfolio of resorts,” Naughton continued. “Despite the challenges of the pandemic, we had a relatively strong 2020 and we currently are outpacing our original expectations for 2021, so we are confident in the potential we see in the continued growth of the Smokies. We’ve earned a number of awards and accolades the last few years, and with this addition and the epic plans we have in the works, Dollywood and the Smoky Mountains will continue to be mentioned among the best places in the country for travel.”

“As a complete family destination, we can’t wait to welcome more visitors who want to experience what makes us different,” added Bill Doyle, Senior Vice President of Hospitality. “From our award-winning theme park and water park, to our world-class accommodations and unique dinner attractions, we know families are ready for the special moments they can only find here at Dollywood.”

With more than three million visitors annually at Dollywood theme park and Dollywood’s Splash Country water park, the Pigeon Forge parks comprise Tennessee’s most-visited ticketed attraction.

“Our state is the proud home of Dollywood, a cherished destination for families from around the globe” said Tennessee Governor Bill Lee. “Tourism sustains jobs, increases economic opportunity, and highlights the best of Tennessee, and we’re grateful to Dolly Parton, Dollywood, and all who helped bring the new HeartSong Lodge & Resort to this community.”

Since 2010, The Dollywood Company has invested more than $220 million into its properties as part of its ongoing investment plan. Expansions undertaken since 2010 include Dollywood’s DreamMore Resort and Spa, roller coasters Lightning Rod and FireChaser Express, as well as TailSpin Racer at Dollywood’s Splash Country. In 2019, the park opened the $37 million Wildwood Grove.

“As a member of our community for the past 35 years, Dollywood theme park has been a significant part of the growth Pigeon Forge has experienced as a family vacation destination through the years,” Pigeon Forge City Manager Earlene Teaster said. “Dolly and her team have contributed greatly to our community, and our city is proud to work alongside them as The Dollywood Company continues to make Pigeon Forge a wonderful place to visit, to live and to work.”

Dollywood celebrates a year full of exceptional experiences, with each season unlike the next. Many great festivals are still planned this year, including Summer Celebration (June 25-July 31), which includes a new evening drone show and dance party every night. Thousands of pumpkins glow to life as part of the Harvest Festival presented by Humana (Sept. 24- Oct. 30), and Smoky Mountain Christmas presented by Humana (Nov. 6- Jan. 2, 2022) celebrates the spirit of the season with millions of beautiful lights, award-winning shows, and festive culinary creations.

Read more of our Dollywood coverage.

Text and images courtesy Dollywood.

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